Your customers are on WhatsApp, SMS, Telegram, Facebook, email, and more. Exsyt Suite brings every single channel into one place — so you never miss a message, and never lose a sale.
Over 90% of Ugandan businesses already use WhatsApp to talk to customers. Exsyt Suite supercharges it with chatbots, bulk broadcasts, in-chat payments, and a shared team inbox — all on your existing WhatsApp Business number.
Turn your WhatsApp number into a 24/7 sales rep. The bot answers enquiries, collects orders, processes payments, and confirms deliveries — automatically.
Send new stock alerts, flash sales, or event invites to your entire contact list in minutes. WhatsApp messages get 68% read rates vs 20% for email.
Multiple agents manage one WhatsApp number. Assign conversations, see full history, leave internal notes — no message ever missed or duplicated.
When a customer enquires but doesn't buy, Exsyt Suite automatically follows up on Day 1, Day 3, and Day 7 — turning cold leads warm.
Customers get automatic WhatsApp updates at every stage — confirmed, dispatched, arriving soon, delivered. Zero manual messages from your team.
Automatically collect star ratings and feedback after every sale or service. Catch unhappy customers before they write a bad review.
SMS works on every phone, on every network, in every corner of Uganda. No smartphone needed. No data required. With 98% delivery rates and instant open times, SMS is the channel that never fails — especially for reminders, alerts, and bulk campaigns.
Automatically SMS every patient or client 24 hours before their appointment. No-show rates drop immediately — with zero manual effort.
Send time-sensitive promotions to your entire contact list in under 5 minutes. SMS is read within 3 minutes of delivery — faster than any other channel.
Automatically remind members 3 days and 1 day before their monthly contribution is due. Late payments drop dramatically.
Send automatic SMS updates when orders are confirmed, dispatched, and delivered. Every customer stays informed without your team lifting a finger.
Instantly SMS customers when a payment is received — building trust and reducing enquiries about whether their payment went through.
Identify customers who haven't purchased in 30 days and send them a personalised SMS offer. Even basic phones can receive and act on it.
Telegram's fast-growing user base in Uganda — especially among young professionals and tech-savvy buyers — makes it a powerful sales channel. Exsyt Suite brings Telegram into your unified inbox so you never miss a message from this audience.
Customers browse your full product or property catalogue, ask questions, and initiate orders — all within Telegram.
Use your Telegram channel to broadcast promotions, news, and offers to thousands of subscribers — integrated directly into Exsyt Suite.
Tech-savvy customers who prefer Telegram get the same fast, professional support as your WhatsApp users — from the same team inbox.
When someone comments on your Facebook post or sends a Messenger message, Exsyt Suite responds instantly — qualifying them, answering their questions, and moving them toward a sale. Connect your Facebook Page and turn social engagement into real revenue.
When someone clicks your Facebook ad and messages you, Exsyt Suite's bot instantly qualifies them — asking the right questions and collecting their details before passing to your team.
When someone comments "interested" on your post, Exsyt Suite automatically sends them a private message with more details — turning public engagement into private sales conversations.
Customers browse your products and place orders via Messenger. The bot handles the full flow — product selection, location, payment — without your team needing to be online.
Email remains powerful for formal communications, invoices, detailed proposals, and newsletters. Exsyt Suite integrates your business email so every inbound message lands in your shared team inbox — and you can send personalised automated campaigns at scale.
Every time a payment is received, Exsyt Suite automatically emails a professional branded invoice — with no manual work from your accounts team.
Send beautifully designed newsletters and product catalogues to your subscriber list — with open rate and click tracking built in.
Combine email and WhatsApp in the same nurture sequence — email for detailed proposals, WhatsApp for quick follow-ups. Maximum conversion.
Most website visitors leave without making contact. Exsyt Suite's web chat widget pops up at the right moment with the right message — capturing leads, answering questions, and guiding visitors to buy, book, or enquire before they click away.
Automatically greet visitors who spend 30 seconds on your pricing page. Offer help, capture their contact, and start the sales conversation before they leave.
When your team is offline, the Exsyt Suite bot handles all web chat enquiries — collecting details and booking callbacks for the next business day.
Visitors who prefer WhatsApp can switch channels seamlessly. The conversation continues on WhatsApp with full history intact — zero repetition for the customer.
USSD works on every mobile phone in Uganda — no internet, no app, no data. Dial a short code and your menu appears. For SACCOs, microfinance, utilities, and businesses serving rural customers, USSD is the channel that leaves no customer behind.
Members dial a short code to check balances, make contributions, check loan status, and request statements — 24/7, without calling your office.
Serve customers in areas with poor internet connectivity. USSD works everywhere there's a mobile signal — reaching the customers others can't.
Let customers pay bills, top up accounts, or check service status via USSD — fast, familiar, and available on every handset.
If you have a mobile or web application, Exsyt Suite's in-app chat embeds directly inside it — giving your users real-time support, onboarding help, and feature guidance without ever leaving your product.
Guide new users through your app with contextual chat messages — triggered automatically based on what they're doing. Reduce drop-off dramatically.
Users who need help get it immediately, without leaving the app to find your phone number or email. Faster resolution, happier users.
When a user hasn't used a key feature, automatically send a helpful message inside the app — increasing feature adoption and retention.
Pick any channel to explore it in detail — or connect all of them and let Exsyt Suite manage everything from a single inbox.
Uganda's #1 business channel — automated, broadcast-ready, and payment-enabled.
98% delivery rate. No internet needed. Reaches every phone in Uganda.
Fast-growing in Uganda. Powerful for tech-forward audiences and group broadcasts.
Turn Facebook followers and ad clicks into real customers automatically.
Professional communication, invoices, newsletters, and lead nurture sequences.
Capture website visitors before they leave with a proactive chat widget.
No internet, no app needed. Reach rural customers and serve everyone.
Support and onboard your app users right inside your mobile or web app.
The real power of Exsyt Suite isn't any single channel — it's having all of them together. Every message, from every channel, managed by your whole team from a single dashboard. No switching apps. No missed messages. No lost sales.
Set up Exsyt Suite on WhatsApp in under 10 minutes. Add every other channel as you grow.